Placing an order
Last updated May 15, 2026
Placing an order
Checkout is a three-step wizard: shipping → billing → review.
Shipping
Pick a saved shipping address or add a new one. We validate the state against our per-SKU allowlist — if any line item is restricted in the destination, you'll see an inline block here (not after the package ships).
Billing
Pick a billing address. For invoice-based checkout (the default) we don't ask for card details — payment instructions accompany the invoice email.
Review
A line-by-line summary with lot numbers, prices, taxes (where applicable), the chosen rep code (if any), and the grand total. Click Place order to submit.
What happens on submit
- We lock the earliest-expiring lot for each line and create the order record atomically. If two clinics race for the last vial, only one wins — the other sees a clear
INSUFFICIENT_INVENTORYmessage. - We render an invoice PDF and email it to you with payment instructions.
- Your order appears on
/orderswith statuspending_payment.
You get an order number formatted PO-YYYY-NNNN for tracking and bookkeeping.
Still stuck?
Open a ticket and we'll thread the conversation back to this article.
Prefer email? support@purityscience.com.