PS / Contact
Reach a real person.
Most questions are easier in writing — pick the right channel below and we'll get back to you within one business day.
Account applications
apply@purityscience.comAlready submitted a license? We're reviewing manually — usually within one business day. Reply to your confirmation email if anything's changed.
Compliance & COAs
compliance@purityscience.comNeed a specific lot's COA, an attestation letter, or clarification on a product disclaimer? Send the lot number and we'll route it to the right person.
Existing orders
orders@purityscience.comAlready a customer with a question on an open order? Sign in and use the order detail page — we'll see your message threaded against the order.
Press, partnerships
hello@purityscience.comBuilding something where Purity Science fits, or covering the category? Pitch us in a paragraph; we'll route it from there.
Mailing address
Purity ScienceMailing address available on the customer portal post-verification.
For shipping inquiries about a specific order, please use the order detail page after signing in — that gives us the order's lot, address, and tracking context in one place. Sign in.