Applying a referral code

Last updated May 15, 2026

Applying a referral code

Referral codes apply a discount and credit the referring rep with commission on the order.

Where to paste it

On the cart page, find the Apply a referral code input below the line items. Paste the code (case-insensitive) and click Apply.

What happens next

  • The discount appears as a line on the order summary.
  • The code is recorded with the order so commission attribution survives any later cart edits.
  • On a refund, the commission auto-reverses too — your rep's ledger updates automatically.

What invalidates a code

  • The code is deactivated.
  • Your organization is not yet approved (pending accounts cannot apply discounts).
  • The code expired or hit its redemption cap.

If you think a valid code is being rejected, email support@purityscience.com with the code and your order number.

Still stuck?

Open a ticket and we'll thread the conversation back to this article.

Contact support →

Prefer email? support@purityscience.com.