Applying a referral code
Last updated May 15, 2026
Applying a referral code
Referral codes apply a discount and credit the referring rep with commission on the order.
Where to paste it
On the cart page, find the Apply a referral code input below the line items. Paste the code (case-insensitive) and click Apply.
What happens next
- The discount appears as a line on the order summary.
- The code is recorded with the order so commission attribution survives any later cart edits.
- On a refund, the commission auto-reverses too — your rep's ledger updates automatically.
What invalidates a code
- The code is deactivated.
- Your organization is not yet approved (pending accounts cannot apply discounts).
- The code expired or hit its redemption cap.
If you think a valid code is being rejected, email support@purityscience.com with the code and your order number.
Still stuck?
Open a ticket and we'll thread the conversation back to this article.
Prefer email? support@purityscience.com.